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Fatal Error Notice Upon Installation
08-18-2014, 09:50 PM
Post: #1
Fatal Error Notice Upon Installation
When you have installed Localbiz Vortex and activated it you if you see an error message as follows then that indicates that your hosting company does not have Ioncube Uploaders installed or activated.

In vast majority of cases (at least 95%+) all modern hosts have Ioncube Uploaders installed which enables the reading of encrypted files. In the event that your host has not facilitated this then you will get the error message. Godaddy is one such company that will not comply with this industry standard. This can be rectified but it is highly recommended that you seek out a hosting company that complies with the standard rather than dictate their own terms and unwillingness to comply and support.

The error message you will see should look something like this below:

Fatal error: Call to undefined function wp_get_theme() in /home/services/public_html/wp-content/themes/LocalBizVortex/functions-base.php on line 1622

In the event that you encounter such an error message please contact your hosting company to request activation of Ioncube Uploaders. If they refuse, you may submit a ticket and we will discuss the matter with your further.

Ioncube is a file encryption system for the protection of PHP files (from copying and piracy). WP-LocalBiz files are protected by Ioncube. Most hosting companies have ioncube installers configured on their servers but if not then you will get an error message. If that happens we recommend contacting your host and asking them to install the ioncube installers (which are freely available as they would know) or alternatively you can upload the included folder containing the ioncube installers to your site directory.
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